What role has mentorship played in your career?
I have worked with many mentors over the years, both within and outside of Avery Dennison. I often think back to one of my earliest mentors from my time in the motor industry, Mr. Andy Moore. He really showed me how to look after customers and make them feel important, rather than just treating them like another account number. By treating people as individuals, you build trust, which naturally drives sales.
What's the best career decision you've ever made?
Twenty-three years ago, I accepted a role as a Sales Executive for a company called Ducker Engineering, selling the Thermopatch range of products. Since taking that position, I have been through three company buyouts. Today, I’m proud to still be selling this core range of products alongside the expanded Avery Dennison portfolio.
As you think about the next steps in your career, what are the most important actions you plan to take?
Building the new workwear team at the Harrogate site is key for me. My goal is to take our current operations and establish us as the leading supplier of garment identification products in the United Kingdom. Achieving this will truly showcase what we can accomplish as a company and mark a major success for my career path.
What do you enjoy most about the work you do?
It goes back to why I started out in sales in the first place: meeting new people, traveling around the UK and Europe, and constantly learning about how different businesses operate.
