Connor Swales, workforce support specialist - HR generalist, England

Connor Swales, workforce support specialist - HR generalist, England
Years with AD
1
Interest
Sociable
Character
Spontaneous

 

What attracted you to your chosen work?  

 

I find people really fascinating. I love getting to know people, their different backgrounds and experiences, and how diversity really does generate a better team, both inside and outside of work. I also really enjoy learning about the law, so this is all tied in perfectly for a job within Human Resources.

 

What skills did you develop early that are still useful today?

 

Listening skills are essential, no matter the role you're in. When you are faced with a tricky customer or distressed employee, it is always best to listen, let them get what they need out so they can de-stress, show empathy for their situation and then discuss the situation.

 

Connor Swales, workforce support specialist - HR generalist, England
Connor Swales, workforce support specialist - HR generalist, England

 

How have you grown in your career at Avery Dennison?

 

To start, the Google Workspace, I have always used Microsoft and Outlook in past employment. Google has been a game-changer, especially with Gemini being added recently. I have also been fortunate enough to liaise with a lot of stakeholders across Avery Dennison already and each one I have taken something away from. I think my role as a Workforce Support Specialist for the United Kingdom has also helped me develop independently, rather than adhering to one company's way of working, and it has allowed me to become more dynamic and agile to offer support to other areas of the business. 

 

What's the biggest stretch opportunity you've taken on?

 

Workwise, I have currently been appointed the Co-Chair for Unite EMEA, which is our internal LGBTQIA+ and ally Employee Resource Group, taking over from a past employee with a legacy attached to this role and the company is big shoes to fill. I’m someone who likes to take themselves out of their comfort zone, so that my comfort zone expands and situations become less and less nerve-racking. I am excited for the challenge. Personally, I have done a lot of charity work, which has included sponsored skydives, firewalking and half-marathons, they were tough but thrilling and rewarding. 

 

 

I’m someone who likes to take themselves out of their comfort zone, so that my comfort zone expands and situations become less and less nerve-racking.

 

What role has mentorship played in your career?

 

Mentorship can be very important for anyone. I believe no matter what stage of life you are in or where you are in your career, there is always something new to learn as the world continues evolving. For me, when I had my first position as a Human Resources Administrator in the hospitality industry, my manager was very supportive and approachable. I was a junior employee and she shared how she gained a lot from my passion due to my commitments outside of work to learn and develop. As much as a mentor has to give, it’s also great for everyone to gain from those starting new and asking questions they may have never considered. This empowers those you are mentoring, which boosts morale and productivity.

 

What's the best career decision you've ever made?

 

Using money from a past employer to gain my Level 3 CIPD in HR. I was previously a Customer Care Coordinator for a different global manufacturing company. The pay and culture were great, but the job in itself didn’t test me enough, which is when I paid to study the basics of HR and then moved to the HR Administrator role in hospitality. This has led me to gain further experience in other manufacturing industries, and now at Avery Dennison, where I am coming to the end of completing my Level 5 CIPD qualification. That decision to invest in myself has shaped how happy I am with my current situation today.

 

As you think about the next steps in your career, what are the most important actions you plan to take?

 

To absorb as much as I can so I can build upon myself as a professional and learn the business further. Within reason, I want to involve myself with as many activities at Avery Dennison as possible.

 

What do you enjoy most about the work you do?

 

In particular, I love applying my knowledge to the work I do and using business strategies to combine what I know with what the business would like to do and find a way to make it possible.  I also enjoy the team I am a part of at Avery Dennison, everyone is so supportive and we each have our own specialties to learn and grow from each other.

 

Connor Swales, workforce support specialist - HR generalist, England

Pride Month Reflections

 

Can you share a moment where you felt you could truly be your authentic self at work, and what role did your colleagues or environment play in making that happen?

 

When I worked in hospitality, they were a diverse team to begin with, but also loved celebrating events like Pride on their own initiative, without anyone from the LGBTQIA+ community having to mention it. At Avery Dennison, people have asked me how things are in my life and mentioned their lives at home, which has made me feel like I am in a caring and safe space. 

 

Although sometimes there are people who are gay who are nervous to talk about their personal lives first, as there can be people who aren’t supportive of their lifestyle. If you get this impression that someone from the community is not so open with you, I would perhaps suggest talking positively and openly about a common interest you may share from the community with them, such as a reality show you may watch, like RuPaul’s Drag Race, or even talking about a friend or family member you may know who is a part of the LGBTQIA+ community. That can show them you are an ally. 

 

I also get the impression that people outside of the community may sometimes be scared to talk to those from the community in case they say the wrong thing. I can understand that because sometimes I don’t know everything about the community I am a part of. However, if you are trying to support, that's good enough for me, so let's continue to learn from each other.

 

What does meaningful allyship look like to you?

 

I think meaningful allyship is the simple act of being thoughtful. At Avery Dennison, we celebrate Diversity, Equity and Inclusivity and have Employee Resource Groups (ERGs) built into the organization, so this does not get ignored and it’s a very impactful act. When a situation has arisen or is starting to rise, ask yourself, how could this affect people in a more vulnerable state than myself?

 

What advice would you give to others who are looking to be more authentic at work?

 

Be curious, confident and when you have a question, don’t be afraid to raise your hand. As I develop throughout my career, I continue attending as much training as possible, and I will be the person sitting at the front rather than hiding away at the back. To be authentic, you have to believe in yourself.

 

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